Let’s talk about
Superbills
Navigating the reimbursement process with your health insurance provider.
What is a Superbill?
A superbill is a detailed invoice that includes all the necessary information your health insurance company needs to potentially reimburse you for out-of-network services. This document lists the services you received, the dates of those services, the cost, diagnosis codes, and our practice information.
How Does a Superbill Relate to Insurance?
As an out-of-network provider, we do not directly bill insurance companies. A superbill allows you to submit a claim to your insurance for reimbursement. It’s a bridge between the services you pay for out-of-pocket and the potential for your insurance company to reimburse you according to your plan’s out-of-network benefits.
Impact on Your Deductible
Your insurance deductible is the amount you’re required to pay out-of-pocket for healthcare services before your insurance starts to cover costs. Submitting a superbill to your insurance can help meet this deductible.
What Happens After Meeting Your Deductible?
Once your deductible is met, your insurance may cover a portion of your healthcare costs at the out-of-network rate specified in your plan. The reimbursement rate and how much your insurance will pay depend on your specific policy terms.
Our Superbill Process
Superbills will be automatically created on the 1st day of each month for all sessions that occurred in the previous month. This document will be emailed directly to you, ensuring you have all the necessary information to submit a claim to your insurance company.
Your session
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Your session
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Your session
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FAQ
Frequently Asked Questions
Can I do online counseling?
Of course you can! In fact, we focus exclusively on online therapy. Your life is busy, and we want counseling to work for you. We offer both video counseling and telephone counseling sessions to clients. You can book an online counseling session here.
How long are sessions?
Counseling sessions are fifty minutes in length and conducted via HIPAA-compliant video platform. Telephone sessions are also available, if preferred.
How often will we meet?
Honestly, that’s up to you! After an initial assessment, we’ll work together to create a schedule and therapeutic plan that works for you.
Many clients book weekly appointments to navigate stressful periods of life, and some book monthly or as-needed appointments when their mental health needs a tune up.
The goal is to support you on a path that eventually means you’ll only have sessions occasionally, if ever. That’s success!
How do I book a session?
Existing clients can request sessions through our client portal. Automatic reminders will be sent to your preferred email address.
New clients can book a session here.
How much will a session cost?
Individual counseling is $175 per 50-minute session.
As a private pay client, you are entitled to receive a Good Faith Estimate for services scheduled. This document will clearly outline your expected fees as nested is an out-of-network provider and you will be directly responsible for the fees associated with services.
Do you accept insurance?
nested is an out-of-network provider and unable to file with insurance directly. A receipt of services (“superbill”) can be provided to request reimbursement from your insurance company.
If your claim is approved, the insurance company will pay you directly.
How do I file with insurance?
Filing your superbill with an insurance company is generally a straightforward process.
A superbill includes all the necessary information for insurance claims, such as provider information, the services provided, coding for those services, and the costs. Typically, insurance carriers have claim forms you’ll need to fill out and attach to the superbill.
Steps for filing a claim are unique to each insurance carrier, but it’s usually pretty easy. Consult your insurance company’s website or call their customer service number.
If your claim is denied or not covered as expected, you can file an appeal. This process typically involves writing a letter to your insurance company, explaining why you believe the service should be covered and providing any additional supporting documentation.
What if I need to reschedule?
Your counseling sessions are time carved our especifically for you, so we request that you give at least 24 hours notice of a cancellation.
Maybe it's time to
Make an appointment
Find a time that works for you and submit a request for an appointment. We'll review and then get you set up in our portal to fill out your onboarding paperwork and manage future sessions.